FAQ

This FAQ is updated over time, check back for more info 👍

Payments

Should I use Bitcoin onchain or Lightning Network to pay?

We recommend that you use Lightning to pay for the inscription as this will allow your payment to reach us instantly. On chain Bitcoin payments can take much longer as they need to wait for 1-confirmation on Bitcoin.
You can use Cash App or Wallet of Satoshi to pay Lightning invoices.
Here's a list of more wallets that support Lightning Network.

Can I pay from an exchange?

Yes, however, please remember that all exchanges take a fee, so you will need to compensate for this and make sure you send the correct amount shown on the invoice.

What are your fees?

We charge 50k sats + 10% service fee (subject to change). Network fees depend on the file size. The larger the file, the more expensive the fee will be. Feel free to drop a file on the homepage and see the whole price including network fees.

What wallets can I use to pay?

You can use any BTC or Lightning wallet. The wallet you use to pay does not need to be the same as the one we sent your asset to.

Is any way to increase fee rate after it has been sent?

No, you will need to select the fee rate you are happy with at the start. Lower fee means it will take longer to confirm, sometimes over a day in extreme cases.

What to do if I have underpaid for an order?

If you underpay due to any reason (exchange fees, miner fees etc.) your order status will show as underpaid and you'll be able to complete the payment or take a refund by following the link in the order checker.

Inscriptions

Why is there a duplicate of my inscription?

Anyone can upload anything at any time via our service, we do not manage or maintain and link between what has been inscribed. We are also not connected in any way to projects who are minted on ordinals. We simply inscribe what you upload.

Can I receive multiple ordinals to 1 address?

It's perfectly fine to receive multiple ordinals to 1 address. You just need to be careful about doing coin control and making sure ordinals are safe when they're being moved.

I paid where is my inscription?

When your payment is confirmed, the bot will inscribe your Ordinal to an internal wallet, your order will then go into the delivery phase. You can use the order checker to see the current status of the delivery and set receive address if you haven't already.

Which wallet can I use to keep my assets?

You should use a wallet that supports receiving Taproot Assets. Please visit this repo for a list of wallets that support Taproot Assets.

Orders

How do I check the status of my order?

On the orders page, there is a form where you can input your order number to check the status of your order and set receive address if you haven't already.

What if I lost my order number?

If you lose your order number and need it to check your order, you will need to contact us on Discord.

Can I pay with another coins?

You are welcome to use (at your own risk) swap services that immediately exchange other coins to Lightning like boltz.exchange or fixedfloat.com